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Businiess name:
Protech Electronics
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Review by:
citysearch c.
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Review content:
TV had been purchased at Circuit City and was within the year warranty. The lamp went out and they would not help but told me I should have purchased the extra warranty. The manufacturer website had Protech listed as an approved servicer so I called and them to ask about a new lamp. They told me that it was still under warranty and there would be no problem getting a new lamp. Set up a time and they came out and got it all fixed in no time, only needed a copy of the receipt. I highly suggest Protech for any repair needs. No doubt they are more concerned with their customers than Circuit City is.
Pros: Were happy to help with a manufacturer warranty with no out-of-pocket to me
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