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Businiess name:
Hotel Monaco-Portland
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Review by:
citysearch c.
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Review content:
This hotel is up there with the best of them. Not only is the decor fun and funky while maintaining class, the service is unbelievable. The staff bend over backwards to make even the most mundane of hotel stays something to write home about. I recently stayed for a business meeting and found the entire experience (meeting not included) delightful. My dealings with the sales/conference people went smoothly and they worked hard to accomodate my group's every need. The front desk and bellmen, etc. really made the stay special by remembering my name and making genuine, friendly conversation with me throughout my time there. The wine hour is also something else; during my stay the hotel brought in Voodoo Doughnuts to compliment the wine! It was kitcshy and cute--not to mention delicious. One last thing is Art, the hotel Lobby Dog. His big personality is like icing on the cake. The special touches this hotel is committed to are why I will look for Kimpton hotels whenever I travel.
Pros: Service, charm.
Cons: None that I saw.
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