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Businiess name:
Innovative Plumbing Svc
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Review by:
citysearch c.
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Review content:
Very rude and unprofessional. Glen the master plumber whom is the husband of Glenda Smith is very disrespectful. I called to get a free estimate for my leaking water hose and the receptionist Alicia informed me that the techs would not come out b/c they do verbal quotes over the phone for those type of services. But to my husband and I surprise they came anyway which we were under the impression that they were just looking at the leak but they knocked on the door 5-10 mins later with a bill for a $139 for replacing a washer which cost less than $5 and takes only 5 mins to fix. I never authorized for them to fix my leak and they billed me for work that they took upon themselves to complete. Horrible customer services.i called to address the situation and rude Glen totally went off on me. Collin county stay away from this plumbing company for your own good.
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