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Businiess name:
Panda Ski & Sport
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Review by:
citysearch c.
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Review content:
My recent purchase of new ski boots at Panda Ski and Sport in Bay Ridge was not only the best ski equipment-buying experience I've had in 36 years of skiing. It was also one of the best customer service experiences I've had buying anything anywhere in my life! Robert, the owner, was welcoming, knowledgeable and patient, gracious, smart and fun. His staff was great, too. Robert explained everything: how to put boots on properly, how they should fit, why you might need ski boots a size smaller than you take in street shoes, what kind of boots are appropriate for my ability level. But honing in on the right pair of boots was just the beginning. Then Robert took something out of the liner in the right boot to remedy a place where the boot was rubbing my shin; added a heel lift in the right boot to make the ankle less loose; tried a heel lift in the left but took it out when I said it felt better without; evaluated whether I pronate or supinate and adjusted something on the side of one of the boots with a little cranking mechanism; heated up the boots so they would become pliable and shape themselves to my feet; and had me stand in them for a few minutes in skiing position until they cooled down. Then Robert set up my kids with snazzy seasonal rentals, and offered us a really good deal for purchasing my 14-year-old daughter's skis at the end of the season if she likes them. (My 7-year-old son is still growing, so that wouldn't make sense.) It was really easy to get to the store, too. It's a few seconds off the 92nd Street exit of the BQE, right before the entrance to the Verazzano Bridge. I know there aren't many places to buy skis in the five boroughs, and that some people go to New Jersey or Long Island, or even Paragon (nooooooo!), but now that I've discovered Panda Ski and Sport I can reassure you that there is absolutely no reason to leave Brooklyn to buy skis! I'll be going to Panda Ski and Sport for the rest of my life.
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