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Businiess name:
Frankie & Johnnie's Steakhouse
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Review by:
citysearch c.
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Review content:
Never in my life have I ever experienced such a horrible waiting experience. Several friends and I went out for a friend's 21st birthdat party and were treated like dirt. Actually, I believe dirt may have recieved better service. The waiter had a nasty attitude and got the birthday girl's order wrong. He then began to argue that she had ordered shrimp but she told him calmly that she was allergic and that he must have heard her wrong. Really, she was too nice if you ask me because porkchop sounds nothing like shrimp. He yelled at her and refered to us as ""you people"". I doubt he meant young twentysomethings (what he meant was monorities). He made my friend cry and walked away. We waited for 20 minutes then everyone else ate and the birthday girl called another waitor to get the manager. That took 15 minutes and he told us he was sorry about the waiter's behavior and that they've gotten complaints about him before. we asked for our check. He took off drinks which was nothing because only one person ordered a pepsi. We spent over $250 for 5 people to eat and you take off the pepsi? The manager was afraid of his own waiter and an idiot. The waiter was a (word they want let me use) idiot and deserves to go to hell. My friend left the place hungry and feeling low on her birthday. We all lost about $50 and the mood was destroyed. To top it off the only good thing one of my friend's ordered was the porkchop and the birthday girl never got a chance to eat it because she waited for her own that never came. Head over to the other nice restaurants in Rye with better food and service. Save yourself the trip!!! I've been waitressing for years and dining at nice restaurants for twice that so trust me Frankies' and Johnnnies in Rye is a low class dump. The one in manhattan is better.
Pros: nothing
Cons: food, service, value
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