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Businiess name:
Alterations By Karen LLC
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Review by:
citysearch c.
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Review content:
This alteration shop is horrific. They don't listen to the customer. If the customer is not satisfied with the result, shouldn't the owners do something to resolve the customer's complaint? I brought in pants to get hemmed. They measured and pinned where I wanted. However, the length was incorrect when they finished the pants. I told them that this was not where I wanted my pants hemmed. They would not redo it and just asked for my money. Very unprofessional, NOT CUSTOMER-CENTERED.
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