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Businiess name:
Spencer's Camera
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Review by:
citysearch c.
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Review content:
Wish you could rate 0 stars! We turned in a film camera to be serviced and another part to be fixed. He told us that we would get a call the next day with an estimate. No call. We had to call and we were told that the camera was ready but the other part needed some parts that he had ordered. We need the camera by a certain date because of a trip we had planned. We had to call 4 times within a 2 week time period to make sure everything would be ready. He gave us the same answer every time. Camera was ready but waiting on a part. We called two days before our trip. He said he would have it ready the next day and would call us. No call. We called the day before we left on our trip. (We were leaving at 3 am the next day so this was the final day we could pick it up). He tells us they have closed early so we would need to pick up the camera the following day. When we told him that was impossible he says he'll mail it to our trip destination. I sure as hell hope he does. It's ridiculous that he says he'll do one thing and knows the deadlines of the customer but he never succeeds in doing what he says he will. He says that he will call the following day to confirm that it's been shipped, but we know better. To get anything done you better be willing to ride his ass.
I would never recommend him to any one. It's extremely off putting to have some one who refuses to communicate with you.
Pros: Uhm...
Cons: NO communication whatsoever, lies etc. etc.
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