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Businiess name:
Spencer's Camera
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Review by:
citysearch c.
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Review content:
I'm an artist, and find Spencer's Camera and Photo on the net, when I was looking for someone to convert to Infrared my brand new Canon G9 camera. I contacted them on the 18th of June 2008, when they promised a 4 days turnaround.They received on the 25th of june my $499 camera along with a $325 money order to cover the conversion job and shipping, when they notified me via e-mail of a reception of the package, and promised a fast completion. Based on their 4 days turnaround promise, I expected to receive the completed camera before the 4th of July when I needed a camera for a photo trip. They never called , or e-mailed me about a completion or a status of the job, so on the 3rd of July I called the business owner, when he excused for installing a faulty filter, (that they should inspect before installation). He also promised to ship my camera on the same day with the newly installed flawless filter. Since that time they never contacted me in any way. The camera never arrived, no answer to my phone calls, no response to my e-mails. I'm waiting and waiting and waiting. After 19 days wait I'm in doubts, if I 'll ever see my camera again and I may lost my money as well? Still no answer, no explanation, no camera, no money on the 14th of July 2008. That's how their advertised ""fast and reliable service"" turned out for me. Weeks of stress and disappointment is all I received until now.
Pros: good sounding promises
Cons: they don't keep their promises
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