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Businiess name:
Lulu's Cuts & Toys
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Review by:
citysearch c.
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Review content:
I went in to Lulu's for my son's first haircut. I explained to the hairdresser that I would like to have my son's hair evened out with a small trim. My son has very curly hair, that is difficult to comb through (you can only do this when wet) and when I questioned the hairdresser on this she said that they don't wash childrens hair, just wet it. She proceeded to use a spray bottle to wet down the hair and just started chopping out any part that was tangling and she couldn't comb through easily. Now my child is biracial and his hair (as I informed her) cannot be combed through without it being wet. When I questioned her about this she just dismissed it and said his hair was very dry (once again, hello lady, that's his hair type!) and it needed to be cut. Well, long story short she took his long hair that just needed trimmed to a boring cut very quickly. I am so sad because he was constantly getting compliments on his beautiful hair. Her response when I told her that I was unhappy was that it will grow out. Oh----no balloon, no toy, no certificate. She did give the woman who cashed us out a small baggy of his hair. She had her coat on and was out of the door before we even had paid. TERRIBLE FIRST CUT EXPERIENCE---WHAT A SHAME!!
Cons: poor service, didn't listen to requests, quick rushed job
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