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Businiess name:
Maria's Italian Kitchen
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Review by:
citysearch c.
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Review content:
Overpriced! They used to be good when they had a couple of stores, as they grow their quality gets worse & worse. Especially the Agoura store. I had a delivery & the delivery girl didn't bring any change. I got stuck giving her $20 tip, because her manager did not let her come back with my change. (at least taht is what she said when I called to find out why she didn't come back). I was so mad I called the next day to talk to the general manager & he blew me off. Said he heard of what happened & fired the girl. But if he heard what happened... why didn't he call me or offer some compensation? Especially when they charge you a hefty delivery charge already & NEVER tell you that it goes to their driver! The drivers don't get paid hourly, so it allows them to rip off the customer's & it's ovious that the manager's train their employees with these tactics. With so many Italian places around, I will not be back to Maria's.
Cons: Customer service, overpriced, overcharge, bad food, did I mention BAD FOOD
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