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Businiess name:
The Penthouse
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Review by:
citysearch c.
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Review content:
This restaurant has an excellent location, in the top floor of The Huntley Hotel, and the food was very good. Unfortunately, the staff keeps dishing out billing discrepancies. At first, the waitress gave us a bill with several drinks from the bar, which were not ours. Then, we asked her to split the bill down the middle and she couldn't get that right. After calling the restaurant several times to resolve the problem, I was met with cold and unhelpful service from the manager - and to this day, I'm still waiting for an overcharge of $15 to be reversed on my card. Not a lot of money - but it's about principles. This is a nice restaurant, and I shouldn't have to spend a half hour trying to get them to charge me only what I agreed to. I will have to report the Penthouse charge on my card as fraudulent - and it is.
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