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Businiess name:
Enso Nails & Spa
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Review by:
citysearch c.
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Review content:
Called and scheduled 4 appointments. All Mani/pedi. Was given a price and booked the appointments. We all arrived, and they walked us in and started our pedicures. It was amazing (not going to lie). They the all asked if we wanted a disign on out toe.Sure, why not? None of us have EVER been there. We did not know we were getting charged for 3 extra dropps of polish. The one girl didnt get ANY polish, and she wasn't given a credit, but we were charged for 3 drops. Then had the manicures. After that we were given out total. It was $12.00 more, per person, than we were originally told. She said we had the pedi spa, as oppose of just a pedi. NO ONE told us there were two different pedi's and two different prices. There are no prices posted ANYWHERE!! Its in a book behind their desk. They just went ahead, did service and charged us an arm and a leg for. When confronted and explained to then, that i called and talk to them. They were VERY rude to us, and kept saying, sorry, i told you thats what youre getting. No SHE NEVER told any of us, about any prices, we all got the same thing, assuming it was a price i was told over the phone. they rushed us to pick a polish and and took our hand, lead us to the back room and started. Totally took advantage of us!!! WILL NEVER GO BACK!
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