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Businiess name:
Enso Nails & Spa
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Review by:
citysearch c.
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Review content:
They deserve 5- Stars!!!! I went to Enso Nails with my 9yr old son to get a pedicure..from the moment I walked in they were rushing me and telling my son to sit down repeatedly. I almost got up and left due to lack of customer service. I got my rushed awful pedicure that only took 30min :/ Worst pedicure ever!!! I walk up to pay and the cashier lady tells me my card is declined.. So I call my bank and they said I spent over my limit that day and more funds would be released in the morning. I booked a Disney trip the same day that was well over 2,000 so that is why my card declined. I tried to explain this to the cashier and asked if I could go home and get her cash (I live down the road) she yelled NO you pay now and stared yelling you dont pay you go to jail... My son started to freak out thinking his mom is going to jail and started crying. The lady then tells my son to shut up and sit down!!! I then get in her face and tell her she can not talk to my son like that.. she laughs and says your going to jail. I grab my son and try to walk out and she and three others come up to the door and they lock it. she pushes me to the chairs and by this time my son is hystarical.. I then calmed him down and called 911.. they locked us in and 4 women stood infront of the door. The police came knocking and I had to barge my way out dragging my son!!! I explained to them what happen and they got both sides. Enso nails people tried to say I punched them all in the face and wanted a free pedicure.. The cops figured they were full off it,once they questioned my son and he and I had the same story. I had a friend bring me money during all the drama. I paid and Told the officer I would be fileing a report on them. The cops let us both go. I have never in my life been treated like this and infront of my son at that!! Dont ever go here PLEASE!!! unless you want to be treated like your not a person.
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