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Businiess name:
LaBella Spa And Salon
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Review by:
citysearch c.
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Review content:
I paid for a classic facial from La Bella. Regular price is $75. It was my first visit to this salon. I got there 10 minutes before my appt. time to fill out the paperwork. Christina took me back into a very nice room for the facial. I had to undress completely since the facial also includes an upper body massage. She started the facial 15 minutes after my appt. time. I told her that I have sensitive skin and react to many products, but I still ended up with a rash on my face and neck. I've had facials before and not had that problem. The facial was very relaxing and included a massage of my hands, neck, shoulders, upper back and a little on my scalp. She told me that my skin looked very good and I should keep doing what I was doing for skin care. One of the things that I didn't like about the facial was the steam in my face. I found it very difficult to breathe and had to turn my head to the side several times to get in some air. Christina was very nice and professional. I was disappointed when she told me I was done and I got up to dress and looked at my watch and saw that it had only been 45 minutes since she started. I asked the receptionist on the way out if the 60 minutes included dressing and undressing time and she said no that they factor in an additional 10 minutes for that. She said that they had back to back appts. that morning. I definitely felt cheated and would have said more if I had paid full price. I think all salons should have timers in the room so that patrons can get a full 60 minutes if that is what they pay for. With a timer, there is no question about the amount of time spent.
Pros: Very nice facility in a great location.
Christina was very nice and professional.
I didn't pay full price but had a discount through the web.
Cons: Receptionist was not very friendly.
I did not get the full hour that I paid for.
I have a rash on my face from the products that were used. It's been almost a week and my skin is so dry and rough that it's uncomfortable. I think that the exfoliation was too rough on my sensitive skin.
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