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Businiess name:
Mirabile M.D. MedCosmetic
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Review by:
citysearch c.
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Review content:
First of all, a friend of mine had laser hair removal in Feb. 2011. She ended up with bright red spots all over her arms! her appt had been on a Thur or Fri. She called MedCos over the weekend and had to page dr. buyers. Told her about the spots and Dr. Buyers was not concerned. Told her to leave it alone and it would eventually go away. So she went into the office the following Monday. By that time, they had figured out that the laser was broken and BURNED several patients! they told her to put aloe on it or something like that, and that it would go away in 6 weeks. And they said the next treatment for the affected areas would be free. That's it. She felt that she deserved a lot more of an apology than that, but she decided to take what she could get out of the ordeal and cash in on the free treatments. At the next appt., she first had to meet with Dr. Buyers. This was mostly just for CYA purposes. No real apology or compensation was offered. Dr. buyers did not mention that this treatment would be free (it was the aestician that offered it in the first place). dr Buyers even siad that there was no way they could have known it was broken so she doesn't feel bad about it. To top it off, they DID try to charge her for the entire treatment! After what they put her through! they should have been happy to have a customer return after that and bend over backwards to make sure she knows how much they appreciate her business!
Around the same time, I was having several small areas done (bikini, upper lip/chin, etc.). My first round of treatment was done by Emma. She was great and was very thorough! For my next appt, i could not get in with Emma so I went to someone else. I do not recall her name. She was blond and maybe was pregnant at that time. This girl did a horrible horrible job on all 3 areas! She missed several patches on each area! I could understand if it was the legs, but I'm talking about underarms, bikini area, and chin! Over the next several weeks, it was extremely frustrating that I still had to shave as often as before because of the patches! Also, my bikini area was not even at all! Complete waste of money. I would go back and complain, but since they didn't care about my friends FIRST DEGREE BURNS, i didn't really think they'd care about my ""patches"" either! so we both go elsewhere now! Sad that Dr. Mirabile is associated with that place, because I love him! Hopefully he will either get out of it, or take a more hands-on role!
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