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Businiess name:
Jefferson Autoplex
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Review by:
citysearch c.
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Review content:
I went in on a Wed. afternoon because they had THE car I've been looking for. The salesman assured me I was fine for in=house financing and it would be no later than Friday. He was not going to be in the next day so he handed the folder to Mike the finance manager and introduced me to him. I called on Fri. The salesman I dealt with was not there and the finance manager was not there but I was told my folder said pending until Mon. at 11. When I called Mon. I was told that the finance manager was not in and he has all the files locked up and no one can get to them. On Tues I was told the same thing but the sales person said they would check and call me back. No one ever did. My fiance called and spoke to Brian the sales manager and was told to ""give hime one more day"" On Wed. both me and my fiance spoke to Brian and were told that ""Mike was a few minutes late and he would call me after he had spoken with him. No one ever called. On Thurs. we decided to get our own financing so after my finance company called them to get the information, they called me and told me they had sold the car because the salesman I had dealt with had quit and they didn't know about the deal. They then tried to sell me a beat up car with dents and rust and rusted out brakes. Leo the new salesman I was speaking to told me they would do the deal for the same down payment and trade in as on the other car but when we got inside Mike the finance manager asked me for another thousand down. Worst customer service in the world. They smile in your face and laugh behind your back.
Cons: Everything
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