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Businiess name:
John's Towing Svc
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Review by:
citysearch c.
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Review content:
This company deserves less than 1 Star. My wife had a minor accident and the Aurora PD called this service to tow her vehicle since it was leaking anti-freeze. The car arrived on their lot after 8pm on a Saturday. Monday morning I called at 0830 am and asked how much it would be to fix the vehicle. They told me it that they may not even look at it until the next day. After I asked about daily storage fees, they said they would try to look at it later that day. Late afternoon, I went to the lot and got the manager (James) to look at it (took him about 1 minute to say that it would be $3000 to fix). I told him that I wanted to either sell it to him for salvage or get it off the lot and sell it elsewhere. He stated that he would contact salvage and call me as soon as he had the quote. Thursday morning, still no word and went back to bet the car off the lot. They were sitting on the salvage quote... it was on the desk when I went in. I told him I wanted to take the car and they charged nearly $500 ---- This was for a 9 mile tow plus $150 for administrative fees and 2 days of storage because he was giving me a break so as not to cheat me . SHAME on this company and SHAME on James. I had the car fixed and totally repainted elsewhere for $1,100.
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