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Businiess name:
Sunset Mechanical Svc
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Review by:
citysearch c.
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Review content:
After getting quotes from several other companies, I called Sunset Mechanical. I was expecting to get a quote for replacing my heating and air conditiong over the phone. After talking with one of the owners for about 20 minutes, I understood why they need to come to my house to quote the new system. They directed me to their website to further educate me on choosing the right contractor and the right system for me. When they came out, I saw things that they looked at and did that no other contractor had done. They looked in my crawlspace, attic, and measured all my windows. They entered many other things into a computer software program to determine the size of heating and cooling system I needed. They also hooked up a big fan to my front door and were able to show me where a lot of bad air was coming into my house and ducts. After seeing how much time they spent at my house, I was curious to see how much their quote would be campared to the other companies. When I got the e-mail quote, I was surprised. They broke everything down into several options for me. Even though they proposed to do a lot of other things no one else had found, their prices were in line with the other quotes. Their quote was not the least expensive. However, based on what they did in my home already for no charge, I knew I was going to get what I was paying for. I did not choose to do everything they quoted me, but I am very happy with what I did have done. My family does not get sick as often and my utility bills went way down. It was a great experience with the owners of Sunset Mechanical from my initial phonecall to their many follow up calls. I highly recommend Sunset Mechanical to anyone in the need of a new heating or air conditioning system.
Pros: Great customer service, quality of work, and fair prices
Cons: Did not have any
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