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Businiess name:
Big Al's Mufflers & Brakes
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Review by:
citysearch c.
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Review content:
BUYER BEWARE OF BIG AL'S in NEWPORT NEWS ON MAIN STREET ..Its a big RIP OFF!!!!!!!!!!!!!!!.. The manager there TONY had done previous little jobs on my Honda and did okay on the price . I'd gotten a quote of $450-$475 for my timing belt to be changed (parts and labor incl) by TONY-the manager on my 1990 Honda Accord.... Feb 08 It was changed ...paid the man...told my daughter to get hers done cause hes priced fair and does good work. A week ago I noticed a major leak, took it to Tony today he said its the WATER PUMP!! says he never changed it and does'nt know why. Now he wants to charge me $160.00 on the water pump change when it should've been done IN THE FIRST PLACE!!..Any mechanic will tell you ""TIMING BELT AND WATER PUMP NEEDS TO BOTH BE CHANGED TOGETHER"". I should have to pay NOTHING for HIS error. What a major rip off. He KNEW I would have to come back if he didnt change the water pump and now I do...just as he planned ...with cash on hand!!...
Pros: Price
Cons: results of work for the price
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