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Businiess name:
Outback Cupertino
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Review by:
citysearch c.
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Review content:
My family and I have been going to this restaurant for many years, probably since it opened (yes, I remember well when Any Mountain occupied the building, that's how long I've lived in Cupertino!). It used to be absolutely wonderful, with a great wait staff who were attentive and never messed up an order. Recently however (maybe the last year), it has really gone downhill. On our last visit we had to ask multiple times for ice water in addition to our drinks, and the waiters had no idea who had ordered what when the meals arrived. We also had made special requests for one of the salads to have no tomatoes, and it arrived *with* them. For another salad we had asked for extra blue cheese dressing and it was a no-show, as was the grated cheese that topped all of the salads except one. For the entrees we had to ask for horseradish twice and ended up having to chase down the waitress when it had not arrived after some 10 minutes. This was *definitely* one of the worst experiences I've ever had at an Outback! Where's the quality control that Outback is so well known for?
Pros: great location, can eat at the bar, good televisions for sports
Cons: quality of service has gone way down
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