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Businiess name:
Consumer Electronic Service
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Review by:
citysearch c.
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Review content:
DO NOT USE THIS SERVICE!!!! I too wish we would have read the comments prior to taking our flat screen T.V. to them! They have had our TV for almost two months and every time my husband calls they say they can't figure out what is wrong with it and they keep replacing parts, at our expense! They told my husband they would get back to him in a few days........ After waiting 2 MORE wks for their call back, I decided I would call. I had to call several times before someone finally answered the phone, however the receptionist said she would have to have the technician call me back., however he never did. I called back the next day and demanded to speak to the technician. When he got on the phone he said they were ""working with the technicians at LG to try to figure out the problem"" and they assured me they will get back to me in a few days.......that was 2 wks ago! I am writing a letter to the BBB tonight!
Cons: Rude, don't follow through, don't rtn phone calls etc. etc
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