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Businiess name:
Total Quality SVC INC
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Review by:
citysearch c.
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Review content:
Around Dec. 10, 2010 I called my home warranty company AHS (American Home Shield) with a need for my heating system to be fixed.
AHS contracted with Total Quality Services (TQS) to fix our heat. TQS gave us a service time window and showed up 3+ hours later after 10pm! Next day still no heat! Over the next 3 days- 4 days TQS came to our home 2 more times, gave excuses about why they had to put other service calls before us and still coming 3+ hours after the promised time and still we sat in a COLD house!!
Finally I had to call AHS and escalate the call and was allowed to find a different contractor to help us...
Today Dec. 19, 2010 ""Veasey Total Completion"" fixed the issue in 30 minutes and found mistakes that TQS made!
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