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Businiess name:
Able & Ready Appliance Repair
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Review by:
citysearch c.
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Review content:
The company is unprofessional and rude. In fairness, I will say that the two service techs who came to my house were nice. Beyond that, they were not dressed in any service uniform (t-shirt with a sticker), they came a bit early and refused to wait 5 minutes for me to get back home (luckily for me, they came back when I called again from home and they were still nearby). BUT, the worst thing -- the two service technicians came to my house driving a ford mustang....needless to say, they don't carry ANY parts in the little trunk of the mustang, so don't expect to get ANYTHING fixed during the first visit. The office, in further discussions, were rude and obnoxious, hung up on me at least twice, and refused to let me speak with the owner and discuss the issue I was having. When a customer politely requests to speak with the Manager/Owner (Gary), who was there and available because they kept putting me on hold to check with him, it is just so discourteous and rude to refuse -- ""that's why he has an office staff, to speak with customers like you"" -- he simply refused to have a brief conversation with a CUSTOMER. I find this absurd!
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