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Businiess name:
Docs Electronics Svc Ctr
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Review by:
citysearch c.
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Review content:
II called Doc's Electronics for service on my Mitsubishi DLP that was having a problem that makes a message appear on the screen that the TV is overheating and will soon shut down, after some research I learned that this is a very common problem with this particular model, and also was a very simple fix. Doc's electronics sent out Mike Lasley to do the repair for the unit. After turning the set on and seeing the error message displayed Mike said that it would be $350 to repair the unit with out even taking it apart and checking it. Then he told me that if I called in an cancelled my appointment with Doc's that he would do it for $200 on the side, I thought about it but decided against it, one because it is wrong and two, if it messed up again then there would be no warranty, so I asked him to check it and make sure of the problem, his attitude change immediately, and you could tell that he wasn't happy.
So he checked the TV and said that the sensor needed to be repaired(just as I read on the internet) So he said that it would be $350 and I told him that I did not want to move forward with the repair because of the price and then he began haggling me about letting him fix it on the side, I presciently told him no and asked him to leave, So he quickly gathered his tools and told me to fix it my Fu**ing self, and left my TV apart in the living room with my two small children. Also I am married to an African American man, (he must have seen the family pictures on the wall) he also called me a N**GG*R loving b**ch. and F myself.
I have never felt so disrespected in my own home and he should be happy my husband was not home or he might have gotten shot.
This occurrence happened back in July or June but I discovered this website just yesterday
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