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Businiess name:
Auberge Cooking Classes
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Review by:
citysearch c.
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Review content:
If I could give 0 stars I would!
First off this review has no reflection on teacher Paul Redman, he was great!
This is ALL about Nancy!! We took the Sausage making class. I have taken many cooking classes in my life and have never had such a disappointing experience before. The kitchen was a mess, very little cleared counter space for us to work on. Nothing set out for us, we had to hunt for everything, Cutting boards, knives (which I'm sure have not seen a knife sharpener EVER), bowls, etc. No sponges to wash dishes with. We were assigned one little towel a piece to use for the evening. Now imagine after handling raw meat all evening how clean and sanitary this towel was by the end of the evening. Class had 12 people in it, which was way too many for size of kitchen and for Paul to be able to divide his attention between the 4 groups he split us up in. The last group was still trying to stuff their sausages when Nancy started to remind everyone that class was over. We were supposed to end the class with a meal of our sausages, salad and bread. We didn't have time to prepare salad and everyone enjoy our meal. People ate a sausage in between trying to clean up and finish making their sausages. We were also scolded by Nancy about not cleaning the kitchen. Last time I checked I PAID for this class and didn't know I needed to wash dishes as well. At the end of the class we were given a small Ziploc and told we could take 2 sausages home. Keep in mind between the 4 groups we had made over 100 sausages. We were all a little astounded that we were not taking all of our sausages home. Any cooking class I have been to, you take home what you made. We were informed that Nancy wanted to keep the sausages to serve to her B&B guests. First off, we paid for this class, those were our sausages. Second, if I were a guests at a B&B I would not want to be served a sausage made by a class (12 different people touching, preparing, etc.) in an obviously not commercial kitchen. When asked about this, Nancy was very rude to the class and said she paid for ingredients and they were hers. Again, didn't we pay for class?
Unfortunately, I bought 2 Groupons for these classes; I will now be seeing how I can get a refund on the 2nd one.
This was not a professionally run cooking school, Nancy has a lot to learn about professionalism and customer service. I can't imagine how she treats her B&B guests
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