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Businiess name:
Allen Imports - Car Repair and Auto Service
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Review by:
citysearch c.
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Review content:
Sadly, I don't know much about cars beyond how to drive them. I only bought my used 2001 Honda Accord about six months ago, but it was a 'well driven, East Coast car'. But, it ran pretty well, so I was surprised when I brought it into my dealer for a routine check up to find out I needed maintenance that would cost almost $1500!!! I didn't have that kind of money, so I went home and looked up other repair services. That was when I found Allen Imports. Brian was amazing on the phone. He offered to help me out by doing the same job at a much more reasonable price. When I brought the car in, they didn't stop until the job was done, despite running into a few troubles here and there. He did not raise the estimated price, nor did he ask me to come back later. They worked all evening until the job was done! And they were more concerned about my comfort in the waiting room than anything else. I had never had better customer service from an auto shop! They do anything they can to make you feel at home. But, best of all, when all was said and done, Brian explained the service in terms that were easy to understand. He went over all the repairs and the invoice showed exactly what everything costs. Considering the work they put into it, I know I got a deal! The car is running better than ever, and they've definitely gained me as a loyal customer. :)
Pros: Amazing Service and Great Prices!!!
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