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Businiess name:
Maximum Security
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Review by:
citysearch c.
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Review content:
I just wanted to post what has happened to me with Maximum. The sales rep that come to my house was very professional and so was the Service Tech. that came to install the equipment. The Service Tech was GREAT how he worked with me to find the best stop where to put this system which was NOT easy, but was very concerned that it worked both for me and the system.
However, I did have a problem with the install and ended up talking to the Regional Sales Manager who was awful to deal with. After hanging up the phone from him I call my Sales Rep to get Andrew Higgins phone number. After talking to Andrew Higgins who was VERY professional and understood all my concerns and handled any of the problems I had very quickly (within a couple of days).
The system will be installed tonight and I will write another review after all the problems have been resolved and I get a chance to use the system because I think Andrew Higgins and his company needs a chance. Andrew Higgins has gone above and beyond to save my business and was very concerned on what had happened to me. It is amazing the the owner of the company would take that much concern over what had happened to me!
So I will keep you posted but so far Andrew Higgins has kept his word!
8-12-2011
Well my system is in and working GREAT! It was a bumpy start but Andrew Higgins has kept his word and has fix the problem that I had with the company.
Give them a try they are true to their word!
Linda Vadel - Iowa
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