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Businiess name:
Hilton Garden Inn New York/Staten Island
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Review by:
citysearch c.
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Review content:
I had the most horrific experience here. My entire vacation was ruined due to Racist employees at the hotel. I would never recommend staying at this hotel. I never received a response from the management, and now I feel harassed by emails that have been sent to me by an employee that lied about her position as a Manager, when in all actuality she was a front desk supervisor. I have never felt so humiliated in all my life. I must admit that there were a couple of employees that should be commended for their excellent hospitality, but its a shame that they have to be misrepresented by the staff members that displayed such unacceptable behavior. I truly hope that the owners of this establishment consider some formal training to those who were involved in this incident and reprimand them.
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