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Businiess name:
Jo-Ann Fabrics & Crafts
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Review by:
citysearch c.
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Review content:
Okay...Jo-Ann's is not like going to Neiman Marcus or anything like that....granted. But, especially in these hard times, you would expect that company's and employees would up their game to vie for every hard earned penny from the frugal customer who is watching EVERY hard earned penny. I have to say walking into this dingy store that has water damage to the walls, remanents of staples still in the walls, ceiling tiles stained by water damage and a smell that is like the basement of my grandmothers house after the flood is not appealing. And then you try to find fabric through their incredibly limited offerings because they have crammed every piece of cheap craft crap in there. There is VERY little quality fabric. But then you TRY and I mean TRY to find someone to help you. Did I say TRY? Between the slack jawed woman at the register who replied in monotone that she didn't know anything and the sallow faced woman cutting fabric and not uttering a word to anyone, it was impossible to find any form of help for a VERY simple request, a piece of fabric in purple that is a cotton elastine combo. That is it. Then another young woman came out who i tried to ask the question to and as she mentally tapped her foot and cut me off while I was trying to ask for some help, acting as if she already knew my question (which she didn't folks) and then she replied they didn't have much stock for this request...OMG...you are Jo-Ann's FABRIC...not Jo-Ann's crafts and some fabric...so I walked out and will never ever ever ever return to this dump again. And I recommend nobody go there. Find another place. Drive 5 extra minutes to get customer service somewhere else with quality product in a building that doesn't smell or look like it is the bargain basement of Montgomery Ward
Pros: can't think of any
Cons: the staff, the selection and the building
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