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Businiess name:
Hitching Post Motorsports-Hopkins
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Review by:
citysearch c.
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Review content:
We tend to post when things don't go right, but I visited this place several times this summer and was treated quite well. I relayed this story on another site, but it's worthwhile to post it here also as it seems so few people have chosen to review The Hitching Post so their rating seems pretty skewed.
I am impressed the Hopkins Hitching Post. I spent several occasions this summer perusing the motorcycles showing them my newbie self and was treated very well. Don introduced me to several motorcycles for a beginner, but I didn't feel pressured in any way the many times I was there. I was encouraged to ask questions too. On one of the occasions, even the owner had asked if she could assist me. At the end of the summer, I won the Kawasaki Summer Sales Motorcycle. Yea! I was pretty nervous about the whole transaction before I entered the store, to claim the motorcycle. I was waiting for something to go wrong. Matt in promotions made sure I was introduced to most of the staff in the sales, service, parts, the owner and manager. The paperwork transaction was clear and flawless. Leaving...this was my first ride on any motorcycle...Mason gave me the overview of the bike. I was only a few blocks away, so I didn't feel too concerned about getting the bike home. I did kill it at a stop sign, and right behind me was one of the guys from parts, checking up on me on his way home. Truly a gesture of kindness. After I got home, Mason called and let me know I had left the owners manual at the store. Coming from a customer service background in my distant past, this is what I would call excellent customer service. Yes, I won a bike, but each person treated me with respect every time I entered the store this summer. This kind of service brings people back. If they continue to provide this kind of service, you will find me here again and again. P.S. I took the MSC last weekend. The bike and I are getting along just fine. :)
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