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Review content:
I bought this 2003 Jeep Liberty from Bommarito Nissan. I spent days researching it, hours at the dealership looking it over, and hours negotiating a better price for the Jeep with Dan Barker. Dan Barker wouldn't budge on the price but gave us a handful of Target gift cards instead: understandable. But he was completely rude and unpleasant throughout the entire negotiation. I took the Jeep for a final test drive and decided to purchase it despite Dan's inflexibility.
While sitting down and filling out the paperwork Dan Barker was once again rude, unpleasant, and made the process feel longer than it should have. When we finally finished, Dan took the old license plates from my trade-in and threw them into the back of the Jeep. My family and I then traveled, not even 5 miles, for a celebratory dinner at Pueblo Nuevo. After dinner we went to Best Buy to purchase a CD player because there is only a cassette deck in the car (maybe another 10 mile drive).
We bought the stereo, came back to the Jeep, and it immediately began making terrible noises. The engine turned over like it was trying start every time I shifted gears. This immediately blew out the electrical system: killed the radio, the blinkers, the power windows, and almost killed the car/engine itself. We pulled over immediately and called Bommarito Nissan, asked for Dan Baker, and told him we were driving back. When we arrived, Dan Baker wasn't at the door waiting; he wasn't anywhere near waiting for our return. We had to have him paged from the front desk and then waited five minutes for him to make an appearance.
While we were waiting for him, someone we assume is the manager showed up. He said, ""Sorry about that. We'll need the gift cards back."" We said okay, and he walked off without the cards. That wasn't the last we heard about the cards. Several more salespeople inquired about them until we had to stop somebody and physically hand them the gift cards. At that point, we were just waiting in their lobby to get the check, paperwork, and my trade-in back. I carried the items I transferred to the Jeep back into the Bommarito Nissan lobby, including my old license plates. We didn't bring a screw driver, so we actually had to ask them to put the plates back on my old car. Dan couldn't find all of the screws and even implied that I had lost them. We dug through my box of stuff, found one or two screws, and he only used those to reattach the license plate, instead of grabbing more from the shop. So, my plates are still not fully attached, and I will have to purchase new screws to get them back on all the way.
In all, the impression Bommarito Nissan's staff left me with is that they were doing me a favor by taking back the lemon they had just sold me. Don't buy this Jeep; don't shop at Bommarito Nissan.
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