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Businiess name:
Delmonico's Italian Steakhouse
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Review by:
citysearch c.
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Review content:
Although I have been here before in a small group and the food was acceptable, my latest experience was horrible. Apparently they know how to take a reservation but don't feel the need to honor it, or give any explanations. We had a party of 9 for 5:00 at 6:10 we decided we had waited long enough, and told them we were leaving. They then said our table was ready...too little too late. When speaking with the manager, he simply said the prior party took longer and stayed longer than they expected. It seems to me that you should have an idea how long it takes to serve a large party I doubt this party stayed for an additional hour and 10 minutes but suspect it was poor planning on the part of management. This was not the first time a member of our party had this experience,had I known that I would have gone elsewhere. No apoloogies were given for the wait and I think they need to geet more experienced management.
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