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Businiess name:
Blue Bee Printing
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Review by:
citysearch c.
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Review content:
I ordered stickers from Blue Bee and was very happy with the product itself. However, I was extremely displeased with their service.
On the website it says that you can only order in amounts of 250, 500, ...etc. I needed 300 of the stickers so I called and Customer Service said that I could place the order for 250 but send them an email request to change it to 300.
I did this, but when I received the product they only sent me 250, and also only charged me for 250. So I called and Blue Bee said that they would send me the other 50 right away, which they did.
However, they then used my card number that I had given them the first time and charged it again for the 50 extra stickers, but what makes me the most angry is that they charged me again for shipping the 50. This shipping cost more than the 50 stickers did.
So essentially they charged me twice for shipping because of a mistake that they made by not sending the amount I first requested. Therefore instead of being .16 center a piece like I was quoted, it ended up equally almost .23 a piece.
I was going to order more from them, but now I believe I will find another company. This would be my recommendation for you as well.
RESPONSE FROM Blue Bee Printing:
Hi Tyler
Sorry for the inconvenience please let us know if you were charged incorrectly I will look into this matter. You are right it was our mistake in the first place and you should have not been charge the extra shipping charges.
Update: Credit applied for extra shipping charges 11/12/09
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