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Businiess name:
Parking Company of America
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Review by:
citysearch c.
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Review content:
So I have hear a lot of bad reviews on the Parking Company of America and was extremely skeptical about doing business with them. I work for a construction business and we utilize their parking for our workers. I guess they were having issues were people were walking around passing out tickets for paid spaces that the car owners thought were real tickets and were paying them. These car owners were getting upset at Parking Company of America when it has nothing to do with them. It was a scam, and local police have been trying to stop this for the past few months. Simple solution: Don't pay them and read the fine print. Other than that the only thing that bugged me a little was the fact that they hardly ever answer the phone. For the most part they are good about quick turn around calls, but really that is the only thing that got me. The company is going to be doing a name change and a few other company changes, including online options for payments and so on. Hoping that the administrative aspect will improve as well. One thing that was MADE ME VERY PLEASED was when I called them to let them know that I didn't receive the parking passes until 8 days into the month (passes are from the 1st of the month to the last day of that month.) and I felt like I got ripped off for the 8 days. I didn't even make a fuss about it and she gave me a refund for the following month for the 8 days that were missed. And just for the record, the reason it did not get to me on time was because there was an old mailing address on our check and that's what they used as our mailing address. So technically it was out fault and they still credited me the 8 days. All and all I think that this company has gotten a bad rap. I have had a fairly easy experience with them and will continue to business with them in the future.
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