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Businiess name:
Beautiful Solutions
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Review by:
citysearch c.
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Review content:
I bought my wife a livingsocial Beautiful Solutions spa package as a gift. After making several attempts to call and schedule an appointment, she finally got a time slot. She just called me from the first of three separate appointments (this wasn't specified in the fine print) with the terrible review. I sure wish I had not purchased the ""gift"" as this was far from the expected spa experience.
Walking in, she counted seven people behind the counter and she stood at the counter for a full two minutes trying to get someone's attention before she was helped.
The ambiance was more of a doctors office than a spa which may be what they're going for, but it was overall and unpleasant atmosphere.
Today she was supposed to get a facial, but what it turned out to be was someone who washed her face and then studied her skin under a light and finally told her that she needed what amounted to hundreds of dollars worth of work. It was an upsell job. No hot towel to open the pores, no facial massage. She reported that it amounted to what any woman does to take her makeup off and no more. She basically drove an hour to have her face washed and be told how bad her skin is. Hardly what someone thinks of when she goes for a facial at a spa.
Of the services offered as part of the ""package"" she can only do two of the five as a single experience. The other three require the purchase of expensive creams, and the dedication to sign up with and continue monthly treatments indefinitely. She was told that if she didn't continue the treatments that doing what we had purchased in the ""spa package"" would be a waste of time.
Essentially all she will get out of the deal is a 30 minute Swedish massage in a doctor's office. Hardly a deal for $50.
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