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Businiess name:
Fini's Pizzeria Italian Restaurant
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Review by:
citysearch c.
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Review content:
We were pretty excited when the 2nd location opened by our house. The whole family went. Overall the food was pretty good, but we ordered the fried cheese to eat before our pizza. They came out with our pizza, which was not ideal, but we aren't huge complainers. The problem is that they were frozen. My wife, mother, and friend all took one. One was cooked through and the others were definately still frozen. We asked them to take them back and remove them from the bill. We ate our food, which was fairly good. The issue came about with the bill. The server informed us that they couldn't take it off because 2 or the 5 pieces were eaten. We complained, asked for a manager to dispute our case. The owners wife came out the kitchen. She was out of control. Yelling, screaming, and insulting my family by calling us crooks. She eventually stormed into the kitchen. The owner came out, not to see what happened or clean up the mess his wife made but to insult us further by saying we verbally attacked his wife. This all happened on a full friday night dinner. The whole dining room was in shock. We paid the bill, tipped the server/servers (because they were so disorganized) and walked out. The staff also made distasteful remarks as we walked out the door. Don't support a resturant that is willing to insult you over 6 bucks. It's okay though they lost a lifetime of business over fried cheese. Real solid. It's a bloody shame too because my wife loved the pizza, but out of principle we will never return.
Pros: Food, expansive menu
Cons: Being attacked by the owners, uncooked food, 60 dollars for heartburn.
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