Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Baldassin Pianos
|
|
Review by:
citysearch c.
|
|
Review content:
After an interstate move and a few months settling in, my piano was in serious need of a tuning and some maintenance work (sticking keys). I contacted Baldassin Pianos on the advice of a music professional and had high expectations since I trusted the referring party. The technician spent THREE HOURS tuning the piano and ""fixing"" the sticky keys. In the process he arrived without sufficient tools and had to borrow some of mine, and broke one of the hammers and had to replace it.
$258 and a few days later, one of the keys that was supposedly fixed would no longer depress. I called Baldassin Pianos back and asked that they fix this gratis, with a different technician. Two days later the same technician called me to arrange for a second visit to fix the non-functioning key. After another half hour of work he told me I was good to go. But I didn't trust that the problem was solved and played the problem key repeatedly until it locked up again. He was about to leave without testing to see if he had solved the problem! After showing him this, he took the piano apart again to try a different fix. This one worked--for one day. The very next day, three keys in a different register began to stick when depressed.
By this time I had given up on Baldassin Pianos, and decided to try to solve the problem myself. After removing the endblocks and the keyslip, the piano played perfectly. The problem was a warped keyslip, which took me less than a minute to determine on my own.
I most definitely would NOT recommend this company. To their credit, the tuning was fine (but took far too long) and they did return to ""fix"" the problem they created without charging me, but the repair work was incompetent and, ultimately, quickly fixed by a non-professional.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|