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Businiess name:
Rathbun's
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Review by:
citysearch c.
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Review content:
It truly makes me sad to be writing this sort of review because of a Valentine's Day dinner. We were expecting WOW and we got everyhting short of that. Let me start by saying that the food was WONDERFUL. I had Fois Gras that was easily the best I've had in years. An amazingly well prepared steak and two great cocktails. The service is my issue, and nothing else. We had a 10:00pm reservation and arrived at around 9:40. We were sat IMMEDIATELY which was wonderful. We were greeted by a young man that asked us if we'd like to start with bottled water or tap, we asked for tap which was promptly served. As he poured our waters he explained that the nights menu was Fixed Price, which we knew ahead of time upon making our reservation. We were asked to make a selection from each category; appetizer, salad/soup, side, entree, and dessert. Our waitress came by a few minutes later and abruptly asked us if we had any questions or if we were ready to order. We asked if we could order our desserts at the end of the meal and were given a funny face and a snicker. ""I don't know, I want to make sure we don't run out"" was her response. So we ordered all courses then. I also ordered a Manhattan, and also told her which glass of wine I'd like with dinner. Jump ahead 5 minutes: the closest occupied table gets apps, not there's but OURS. they explain to the SAME server that they are not theirs as they still hold their menus.... she takes them FROM their table and SETS THEM ON OURS! I was absolutely astonished. I could clearly see that the occupants next to us did not touch the food, but for $100/person are YOU KIDDING ME?!?!?!? That is SO low class. From there our meal was FAIRLY normal. I received my Manhattan 15 minutes after ordering it, only after asking a different server to check on it for me (he was great). Our food was wonderful, our server through the whole night though seemed extremely disconnected and impersonal. I am sad to say, but I do not think I will be going back.
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