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Businiess name:
Northern Tool + Equipment
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Review by:
citysearch c.
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Review content:
Northern tool is a great place for hard to find hardware items. I really enjoyed going to the Tampa store for over 1.5 years until I had to return an item wow was I surprised. it was just one year and I even purchased a 2 year protection plan. The Manager found every excuse not to help me and said call the manufacture and offered to return what was paid for the extended warranty but no help and all i wanted was another item. Bottom line If you plan on purchasing an item count on the following:
1. Wasting your time and money if you buy the ""Protection Plan""
2. Actually want Northern tool to take your item back and return your money.
3. Expect not to be treated like a customer and with respect by a manager from this wonderful company.
I even called the Corp office they pretty much said whatever your local store says we agree with.
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