Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Access Specialty Animal Hosp
|
|
Review by:
citysearch c.
|
|
Review content:
So I rushed my cat in one night because I came home and it was sick. They took my cat in and the vet spoke to me about what could possibly be wrong saying we need to run some tests to rule out pancreatitis. I told her I bought a lily recently (Yes I didnt know its toxic to kitties) and she asked me how recent. At this point I think she knew the reason of the visit as my kitty has not been sick once in 12 years...except for now that 1/3 of the plant was eaten. She said we need to run tests to find out why it had a tummy ache and it would be between $1200-$2000. I couldnt afford $2000 so she suggested I sign up with a credit care card which I agreed to and start with $1200 and should we need ultrasound pay the additional $800 which I had on my card. So I get escorted to the reception to pay for the entire bill...the receptionist gave me a paper to sign with $1200-$2000 on it. I said I wont sign anything with $2000 on it as the vet and I agreed on $1200/ We argued back and forth and I asked to speak with the vet, she retorted without checking ""the vet is busy"" I told her I agreed only to the $1200 and if those tests did not prove anything we would go with the extra $800 (which I had on my card) So she goes away reluctantly and comes back with just $1200 and it now said ""no complications"" on it. I asked her what this meant? She replied with ""it means what it says: no complications"" so I said but I dont know what that means? Does it mean you wont save him if there are complications??? And she said we would have to call you if something came up if it wasnt paid for! I was frazzled but signed it at $1200 and said, fine I will leave my phone on. So she tried to put the care credit card application through but seeing as it was 1:30am they were closed. So she says to me ""sorry they are closed, can you pay the balance another way?"" I looked at her shocked! Why would I apply for a credit card if I had it already...so I said I dont have it..""what do I do?"" I get a blank stare so I said ""Please give me my cat back"" Then she says...""well how much do you have??"" ""$800"" She dissappears and comes back saying she can put $800 through...and to call in the morning to check up on him. Stupidly I did (at this point I shouldve taken my cat somewhere else) and the next day I rang at 8am and was told he is ok but need to stay further and if I cant afford him to transfer him elsewhere (I appreciate this advice from the vet) so I picked him up and took him to Melrose Animal Hosp...because ACC tried to charge me $600 a day just to keep him there. Oh and when I went to pick him up the vet saw me and didnt say hi or even acknowledge me. Furthermore. there was another lady there complaining at the reception about having already paid $1800 which she thought included meds, yes they were trying to charge her more.....this place is a rip-off. In the end they charged me $787 (gave me a $13 refund when I picked him up) for my cat and he stayed there 8 hours and received in- house blood test and an IV. I am no vet but I feel that this is a rip-off...funny how they charged me almost $800 exact because they knew that was my limit!!
Pros: Looks like the cedars-sinai for animals
Cons: rip off and heartless
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|