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Businiess name:
The Abbey at Medical Center
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Review by:
citysearch c.
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Review content:
Nightmare from the beginning. We did a walk through of the apartment and decided we would go for it. I saw some problems with it at first but thought they would do a walk through before we moved in so I didn't say anything.
On move in day we signed the lease and went to the apartment to do a walk through and note anything wrong with the place. As my husband and I filled out the check-in sheet we could not believe the state of this apartment.
- the shades for the balcony were on backwards
- urine stains around toilet
- extremely dirty kitchen floor
- water leak stain on ceiling
- staples and screws on balcony, around fire place and in living room
- urine smell coming from A/C unit (found out they had not changed the filter)
- soda splatter on wall
- windows had not been cleaned
- shower/tub are in bad condition
I brought these issues to the leasing agent who said these things would be taken care of. She had even lied to us saying that corporate had even seen the apartment and approved of it. I don't know any corporate employee that would have approved of the rickety stairs well leading the apartment let alone the apartment itself. A couple days went by and nothing. Called and called and went to the office again and she said maybe next week. So I waited a week and a half and finally got fed up and sent an email to the regional manager.
The next day maintenance was here cleaning and taking care of the mess that they should have taken care of before we moved.
We are still finding more and more issues with this apartment. There was a funny smell coming from our hallway. (i would have to leave all the windows open during the day because it was that bad) Maintenance came through and found out that repairs needed to be done to the unit. when the maintenance man pulled away at some material what looked like rat poop fell all over the carpet. (which I had to vacuum up)
Just today they had to come fix our fridge because that door seal was not hitting the edges of the fridge so the light was staying on. Maintenance barely touched it and said I've just gotta slam it harder. After he did that I went to my bedroom came out and found my front door wide open and they had plugged their lamp into one of my outlets!!! I can't believe this place. I unplugged it and the maintenance guy said ""oh it's just $.25!!"" Wow I can't believe this place. I wish we hadn't signed this damn lease!! I've been upset that my husband and I are fighting about living here.
This place is a mistake!!! Move any where but here.
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