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Businiess name:
FABB Studio Midtown
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Review by:
citysearch c.
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Review content:
This place is a joke. They have personnel problems and cancel appointments all the time. They don't call to let you know that the nail tech isn't in before you arrive (see LinaATL's review. It happened to me too.) When you call to check if things are running on time, they don't tell you that you're going to have to wait 30-45 minutes for your appointment after you arrive.
Other aspects of FABB Studio experience are equally stressful. They don't have proper furniture for pedicures, so customers sit in regular office chairs while the nail tech sits on the floor. Hardly relaxing or professional. And the services take forever. The owner of the salon has very few management skills and does little to speed things along. She spends most of her time talking about the various problems she's faced in getting the salon up and running (the majority of which seem not to have been solved).
All in all, the hours I spent in FABB studio -- either waiting for a non-present nail tech or sitting uncomfortably through a long service -- simply weren't pleasant and weren't worth the service provided. I'll NEVER go back as they have an excuse for everything and don't really care about the experience of their customers.
It's too bad because the nail tech they have right now is extremely good and very nice. I'm sorry they make her sit on the floor.
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