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Businiess name:
Fox Moving & Storage
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Review by:
citysearch c.
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Review content:
Our move was after the tornado and we didn't have time to research moving companies. The builder called Fox Moving and we should have fired them before they left with our belonging to put into two storage units. At one point, a man in our daughter's bedroom is wraping up a fragile heirloom with a sock he found on the floor. WOW!
When the men were getting ready to leave with our belongings they asked what I had to wrap the furniture with once they moved it into storage. We were lead to believe our things would be protected by the blankets and tape they used to pack into their truck, and I had no way of wrapping our things (for a second time). I insisted they leave things wrapped or they would buy every damaged piece! If I hadn't been insistent, they would have taken advantage of us and damaged countless number of items!
Our builder didn't use Fox Moving to move us home, so we had a delightful experience with Two Men and a truck! However, things unwrapped and damaged due to Fox is where we believe we have been deceived! I submitted the items and even left off a few things for a mere $200. When Fox replied, they offered $2.00 and based the amount on weight. Upon further review I saw where I hadn't given the weight of damaged furniture pieces that were damaged due to weight of items stacked on them in storage. These antiques that were fragile and easily repaired, not replaced. An office manager assured me that these weights would change the price and would get back with me about a new amount to settle!
The weights of the furniture increased the amount they would have to pay and in the end they ultimately refused any responsibility since they didn't move us home. Fox Moving Company is tacky, not customer oriented, and confused as to what is most important.....the customer (hopefully NOT YOU!). Read these reviews and make a wise choice! Save yourself the headache and disappointment!
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