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Businiess name:
El Encanto Mexican Cafe
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Review by:
citysearch c.
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Review content:
El Encanto has a beautiful setting with a pond full of ducks. We had the worst service I have ever experienced. After about an hour, 2 bowls of chips and a few margaritas we were brought food we never ordered. Our waitress returned shortly after to confirm what we did order and appeared to be putting our order in for the first time. I was fine with everything heck I was drinking margaritas, but the thing that finally got to me (besides seeing all the people come and go that we sat well after us) was watching the manager ask every table around us how they were doing and never once would come to our table. I assume he must have known that there was a mess up on our table. He was all around us on 4 occasions and never once asked. We paid our bill and left.
The food wasn't half bad when we finally got it but our server was awful and the manager was worse. Problems happen it's how you handle them that counts. We won?t be back.
Pros: Pond
Cons: Awful service!!!
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