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Businiess name:
Luz
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Review by:
citysearch c.
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Review content:
My husband and I have been to Luz's many times and each time, we thought the food was yummy. The service has always been so-so (long waits) but the food tasted better than we thought, given the ambiance. Since it got cold, we started ordering deliveries and noticed that the quality of the food was not as good. I guess they pay more attention to dine-in customers? Today, we ordered the rottiserie chicken and it was horribly dry and to make it worse, they forgot the sauces. It was so dry the meat actually break apart when you try to pick them up! We called the restaurant thinking that they would appreciate our feedback (since they are good with their dine-in food) but instead, the response was a cold ""okay, we will look into it"" and clicked, the guy hung up!
Cons: rudeness
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