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Businiess name:
Jeweler's Bench
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Review by:
citysearch c.
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Review content:
The week before my wedding I took my fiance's wedding band to be engraved. I was promised it would be ready on Friday(two days later) after 5pm. I arrived at 1pm on Saturday. They couldn't find it, then realized it had not even been worked on. They asked me to come back in ten minutes. I was understanding and courteous and came back. When I came back it still was not done. In a hurry, while I paid they engraved it. It was done incorrectly on a titanium band which was unable to be buffed out. I asked for my money back and rudely was told, ""goodbye"" repeatedly until I demanded for them to address me. After rudely being yelled at for thirty minutes I did receive my money back without an apology or admission of error. I was leaving for my wedding in Jamaica Sunday and did not have the time or patience for their error or brushing aside of my concerns.
Pros: nice location, jewelry selection is nice
Cons: awful customer service, unorganized, procrastinators
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