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Businiess name:
Hansons
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Review by:
citysearch c.
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Review content:
I should have known from the start they were going to be a nightmare! The aggressive sales tactics described in previous reviews is EXACTLY the same experience i had with my sales rep. Being a new home owner in 2002, and never hearing anything bad about them at that time, I niavely signed a contract for almost $3000 for 5 windows including installation and a guarantee for the life of the home. Installation went as expected. Fast forward to three weeks ago when my front window sprang a major leak during a rain storm. Called them after water mitigation folks said that the original installation of the window was horrible and they showed me where and why. Made my phone call to have them come out immediately and fix it because after all the windows are guaranteed for the life of the home right? NOT! They want to charge me another $300 to reinstall the window correctly. After telling the mitigation folks that Hansons installed my windows they said that they are the WORST window company out there and that they have more restoration issues than any other company. So, guess what? If i have to pay for a window to be installed correctly, I will pay people that I trust to fix it correctly. I may lose out on the guarantee of the window....but it loks like th,ere isnt really a guarantee to begin with. DONT BUY HANSONS anything! EVER!
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