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Businiess name:
Elite Palace
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Review by:
citysearch c.
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Review content:
1. When we (Bride, Groom & bridal party) got to the bridal suite, there was no food for anyone in the bridal party. 2. With not enough food there were no glasses for the bridal suite. So the money we paid did not even feed anyone in the bridal suite. 3. Salad was supposed to be preset on the table and it was not. We the bride & groom did not get any, but got entree 4. Mr. Enzo DiGraci promised 4 bars for the reception we only had 2, 5. The tables were supposed to be round tables for my center pieces to look better but I got oval tables instead.6. I was promised wait staff to serve drinks at the table, DID NOT GET THAT AT ALL7. Bar ran out of Top shelf liquor at 12 midnight and we paid $3,500 extra for 1 hour and with bars to be fully stocked and was not.
** NOTE when we booked the event we said to have ample amount of liquor because our families and friends are good for partying
8. Wait staff and bartenders are very rude and uneducated. I know this may be a job for them but this is my profession. 9. Not enough food for the cocktail hour and glasses and serving silverware 10. Some of the guest?s food was very cold and not even cooked properly for dinner11. Salmon needed to be more flavorful. 12. I was also promised my event would only be the ONLY event at that time but was there was also another event going on. 13. Red carpet was taken away by a few raindrops which is unacceptable.
14. The air conditioner was turn off after we walked in. (my self who did not even dance that much was sweating in my wedding dresses) 15. Dessert was supposed to be brought out after we had thrown the bouquet and garter. 16. When we spoke to Enzo about rehearsal from my bridal party he told me the Tuesday before my wedding was available. To get there that Tuesday that there are 2 events happening. My bridal party made arrangements to leave work and other daily responsible for my wedding to be screwed over no alternated rehearsal. 17. The receptionist is very rude and did want to give your name and only gave your first name. 18. There was a photographer taking picture of my family and charging them without my permission.
The 2 issues with the sound engineer is that the monitor was not set in timely manner only after Andrew spoke to Mr. Moses Sandel he then fixed the problem. Second, issue was that 2 of 4 bass bottoms were hooked up to play, after a phone conversation with him. After Andrew spoke to Moses before we walked in it still was not hooked up.
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