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Businiess name:
Sushi Cruise
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Review by:
citysearch c.
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Review content:
Let me begin by saying that this review has zero to do with the food at Sushi Cruise - the service and management at this restaurant is ABHORRENT. I will never step foot in this restaurant again and hope anyone reading this review won't either.\r
My take out orders have been ruined 4 times by this restaurant. (1st time - they gave my order to someone else, 2nd time & 3rd time - they forgot two of the rolls I ordered, 4th time - I was told that my order of Ton Katsu was misheard as my name being 'Tom'). So after the fourth time, I told the woman at the cashier that I never said my name was 'Tom' - she started LAUGHING IN MY FACE and didn't provide any alternative solutions (which led to me having to go to McDonald's to get dinner for a guest in my home - super classy). I called the manager of the restaurant the next day and after explaining my situation, was told that he could not deal with the situation and was subsequently hung up on THREE DIFFERENT TIMES.\r
The service when I have gone to eat there is equally awful - the servers don't understand English, repeatedly get orders wrong and are slow and unaccomodating. I implore you to get your mediocre sushi elsewhere - people this deficient in customer service don't deserve anyone's business.
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