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Businiess name:
Hepatica Florist
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Review by:
citysearch c.
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Review content:
I am trying to plan a wedding from out of town. I had had several great reviews from people about Hepatica, but was sorely disappointed when I contacted them. Since I am from out of town, I had sent pictures of what I was interested in and was asking them for quotes on pricing. They were extremely rude and thought that I was uninterested in truly planning for my own wedding. How appalling and presumptuous that is. I cannot afford to fly in every weekend to pick everything. I have done my legwork and have not had such poor customer service from any of the other vendors that I have contracted for services for my wedding. I come from a retail environment and would never dream of treating anyone the way I was treated. It does not matter if you have a superior product if you have inadequate and snooty customer service.
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